Ghana Link Refutes Claims Linking ICUMS to Fuel Supply Disruptions

Ghana Link Network Services Ltd has strongly refuted allegations linking the Integrated Customs Management System (ICUMS) to recent fuel supply disruptions across Ghana.

In a statement issued on March 9, 2026, the company described as false and misleading claims suggesting that the ICUMS platform had been down since March 6, preventing Oil Marketing Companies (OMCs) from lifting petroleum products for distribution to filling stations.

The allegations, reportedly attributed to Star Oil Ghana, indicated that persistent challenges with the ICUMS platform had caused operational difficulties and fuel shortages at some service stations nationwide.

However, Ghana Link clarified that the ICUMS platform remained fully operational throughout the period in question and had not experienced any system outage as alleged. According to the company, stakeholders have continued to process transactions and carry out their activities on the platform without interruption.

Following internal monitoring and consultations with the National Petroleum Authority (NPA), Ghana Link said investigations revealed that the operational issue referenced does not relate to ICUMS, but rather to the NPA’s Enterprise Relational Database Management System (ERDMS).

The company expressed disappointment over the publication of what it described as unsubstantiated allegations, stating that such claims risk misleading the public and undermining confidence in a key national trade facilitation system.

Ghana Link has therefore called on Star Oil to immediately withdraw the statement and issue an unqualified public apology for disseminating false information.

The company reaffirmed its commitment to maintaining high standards of operational reliability, transparency, and stakeholder support in the management and delivery of the ICUMS platform.